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UMBRELLA Faces
the promising profile management software

TRAVEL MANAGEMENT YOU HAVE ONLY EVER DREAMED OF!

Umbrella Faces is a globally leading, modern and highly flexible profile management tool for TMCs and corporations. The system features a number of real-time interfaces to and from systems such as OBEs, GDS, HR systems, CRM systems and hotel and rail platforms.

This guarantees up-to-date profile data, trouble-free bookings and compliance with the data protection regulations according to the new EU GDPR regulation – anywhere, anytime.

Umbrella Faces is used by more than 135 agencies and corporations in more than 105 countries.

Uniglobe Travel
Cytric
Lufthansa City Center
Tourist Mobile
Travel Pro
Barceló Viajes
Ehotel
Kuoni Business Travel
Vista Jet
Columbus
Munckhof
Bta First
CTM
Finass
Travel Plus
Schipol Travel International
Atlatos
Thyssenkrupp
Reisebüro Papendick
Mtrip
BTS Travel Experts
Sabre
VCK Travel
Travelport
Amadeus
Business Travel Unlimited
Clarity
ATG
Verkehrsbüro Business Travel
ABB

Umbrella Faces successfully beeing used in 104 out of 217 countries. That is 47.93%.

UMBRELLA Faces

FOR TRAVEL MANAGEMENT COMPANIES

Would you like to keep up with the competition of TMCs and business travel agencies? But manual maintenance of company and traveler profiles in various systems seems costly, unproductive and error-prone?

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UMBRELLA Faces

FOR CORPORATE TRAVEL MANAGEMENT

Do you have an international company and are responsible for corporate travel management? Does the effective, responsible administration of your business travelers’ sensitive profile data pose a difficult challenge for you?

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UMBRELLA Faces

FOR POTENTIAL SYSTEM PARTNERS

Are you a dynamic (IT) company that uses business traveler profiles and works with TMCs or corporate travel departments? Do you support your partners in travel management and offer an OBE, CRM, HR system, hotel database or a duty-of-care solution?

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Is travel management a challenge?

Not with a profile manager that is efficient and responsible with your data. And one that is fast, innovative and convenient. A profile manager such as Umbrella Faces!

Umbrella Team

  • Cornelia Petermann
    Marketing & Sales
  • Alice Schäffeler
    Customer Support
  • Karin Egli
    Head of Accounting
  • Remo Räber
    Head of Software Development
  • Saskia Schweizer
    Customer Support
  • Jasmin Schiesser
    Customer Support
  • Susanne Schlegel
    Manager Profile Solutions
  • Wolfgang Schuller
    Director Profile Solutions
  • Helmut Pilz
    VP Business Development
  • Martin Bachmann
    CEO

Blog

Uniglobe and Umbrella

Uniglobe and Umbrella

Uniglobe is a strong, renowned consortium of travel agencies with partners in over 60 countries.

We have asked Richard Moore, Director of Operations for Uniglobe British Isles and EMEA, why he chose Umbrella for Profile Management and which travel destination he has found most impressive. The answer is surprising.

 

Richard, what made you choose Umbrella for profile management?
Umbrella is an excellent product. We receive very positive feedback from everyone who uses it and are very happy with the great support across all the Umbrella team. Our members are particularly happy with the easy handling. It saves them a lot of time and guarantees GDPR-compliant handling of profiles, which is a must-have for our customers.

What are the responsibilities of Uniglobe BI and EMEA?
All our members are independent businesses. The role of Uniglobe BI is to bring a variety of corporate business models and businesses together into a single network that works for the benefit of all its members. We negotiate centrally a vast number of preferred supplier deals (both air and non-air) to which every member has access.

How many partners do Uniglobe BI and EMEA cover?
We look after partner agencies in 40 locations in the British Isles and another 42 across Europe, the Middle East and Africa.

When and where was Uniglobe founded?
Uniglobe Travel International was founded in Vancouver, Canada, in 1979. The franchise organisation then quickly spread across North America and around the globe. Today, we have partners in over 60 countries and combined revenues in the range of 4 billion US$.

Richard Moore private: where did you grow up, where do you live now?
I was born and brought up about three miles from Gatwick Airport, which was the natural place for summer jobs when I was at school and college. With that experience I then naturally fell into the travel industry, which I have been in for all my professional life. I now live near Brighton, a fun town on the south coast of England which is only an hour away from London by train.

What is the most beautiful/interesting/unique place you have ever visited?
That is Yemen, although I travelled there back in 2002. The old city in the capital Sana’a is a unique place, with an incredibly rich heritage spanning hundreds of years. The hospitality of the people that I was lucky enough to meet there was exceptional.

 

 

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Umbrella in Newcastle

Umbrella in Newcastle

Only in Newcastle can you go into a pub alone and leave with 10 friends. Friendliness is a well-known and quite wonderful trademark of the residents of north-east England.

I can only second this sentiment and would like to once again thank Helen Thielmann and Barry Higgott from Horncastle Travel for their great hospitality.

Horncastle was one of the very first Umbrella clients in the UK. I wanted to find out from Helen and Barry what they really appreciate about our tool, and what surprises Newcastle and its surroundings has in store for travellers.

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Finass – VIP service for everyone

Finass – VIP service for everyone

A business trip on foot! The newest Umbrella customer Finass is situated just 3 kilometres from our headquarters in Wetzikon.

Learn how Daniel Wittwer and Marc Brunner’s team excite discerning business travel customers with Umbrella and an exceptionally high standard of quality.

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Umbrella Organisation AG
Binzstrasse 33
CH - 8620 Wetzikon

Phone: +41 44 933 53 90
E-Mail: info@umbrella.ch