Umbrella Faces

Traveller Profile Management for Corporate Travel

A world-leading traveller profile management software that increases efficiency by automatically synchronizing traveller and company profiles, while supporting your data protection (GDPR).

“If a TMC stores profiles in multiple places, it needs Umbrella — period. Otherwise, it’s chaos for both agents and clients. Plus, Umbrella is easy to implement, and the team is incredibly supportive.”
Hicham-Bouinane
Hicham Bouinane

Team Manager, In Out Travel

“The Umbrella team is incredibly knowledgeable, responsive, and always ready to help. Their expertise makes profile management seamless and stress-free. These are just few pillars that makes Umbrella a valuable partner for Cisalpina Tours International.”
Ciro-Corradini
Ciro Corradini

Head of International Program Management, Cisalpina Tours

“Umbrella Faces is an excellent Traveller Profile Management Software. Our experience with the Umbrella specialists at the help desk is a highlight. The Umbrella Faces Support is exceptional.”
Fred-Buchberger
Fred Buchberger

Managing Director, MfG.Travel

“Automating profile management with Umbrella has saved us countless hours and eliminated manual errors. Traveller profile management with Umbrella Faces is definitely a game changer in terms of efficiency and accuracy.”
Jonas-Freudenberg
Jonas Freudenberg

Managing Director, Clarity Travel Nordics AB

“With Umbrella, we never worry about data protection or PCI compliance. Their secure, compliant approach ensures our travelers’ data is always handled correctly.”
Cees-Bas
Cees Bas

Managing Director, Business Travel Partners

Umbrella Faces

Traveller Profile Management for Corporate Travel

A world-leading traveller profile management software that increases efficiency by automatically synchronizing traveller and company profiles, while supporting your data protection (GDPR).

Automating the synchronization of traveller profiles between booking systems

How Umbrella Faces works

API & Single Sign-on

Connect internal or external systems to our software using the “Profile on Demand” or “Profile Sync” interface. Use Single Sign-On (SSO) to simplify the login process for your users.

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Profiles
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Profile on Demand
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SSO

Customizable Setup & Automation

Guaranteed service satisfaction, seamless processes, and a setup tailored to your company's needs.

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Implementation
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Fields
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Layouts

Traveler Profile Management & User Access Rights

Benefit from various profile administration options, and control what data can be seen or edited by whom.

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Roles
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Profile types
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Reminders

HR Feeds for Traveller Profile Automation

HR Feeds transfer data regularly and reliably via secure channels such as SFTP.

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Compliance
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Automation
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Security
Hosting & Data Storage

Top-tier hosting with maximum reliability and security in prime locations

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Different Hosting Locations

Oregon, USA & Zurich, Switzerland

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Reliable Data Storage & Data Protection

PCI/DSS & GDPR Compliance

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High performance at scale

Umbrella Faces processes annually

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13 mn.

stored traveller profiles

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100.000

companies managed by ...

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600

agencies in 70 countries

Interface Partner

Our software has a variety of real-time interfaces to and from booking systems, such as online, hotel, GDS, rail and CRM and HR tools. With Umbrella Faces you ensure GDPR-compliant, current and consistent profile data across all connected platforms, as well as a smooth and location-independent booking process.

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for TMCs

Stay a step ahead with Umbrella Facesas your central traveller profile management software. Synchronise traveller data securely to over 20 reservation systems in real-time with the click of a single button. Ensure data consistency across all portals, eliminate complex processes and increase productivity with Umbrella Faces. Grant travellers and company administrators access to Umbrella Faces and give them control over their profiles if desired.

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for Corporate Travel Departments

In addition to the advantages that TMCs profit from, enjoy supplier independence and data ownership by using Umbrella Faces. Control and manage the recipients of your traveller profiles, mitigate supplier risks in cases of mergers and splits, and ensure swift yet effective data transfer to and from different TMCs within your corporation. Automate data feeds from your HR/ IDM systems, rebrand Umbrella Faces traveller profile management software as an "in-house" system, and customize the look and feel. Connect your APIs to the software and profit from smooth travel profile storage and travel booking processes.

Proven in practice

These companies trust in Umbrella Faces