Umbrella Support
It goes without saying that a first-class travel management system as well as a first-class order handling software also comes with first-class support. The Umbrella first-aid crew always has a ready ear for your concerns. Our experts answer small everyday queries with just as much passion as big-picture strategic questions about data security, GDPR compliance and other functional topics.
„The Umbrella support team values direct customer service and addresses your individual needs. We deliberately focus on top-notch service – a textbook example of Swiss quality. We make sure that you always have control over your profile management software and order handling system – we promise!”
Umbrella.net Support
Email: support@umbrella.ch
Umbrella Faces Support
Email: faces-support@umbrella.ch
Phone: +41 44 933 53 95
Mo-Fr: 09:30h - 12:00h & 14:00h - 17:00h
Our support will be closed on the following public holidays:
January 1st - New Year’s Day
January 2nd - St. Berchtold's Day
Good Friday
Easter Monday
May 1st - Labor Day
Ascension Day
Pentecost
August 1st – Swiss National holiday
December 25th - Christmas Day
December 26th – St. Stephen's Day
Let's get to know each other
We appreciate your interest in our mid-office and profile management solutions for the travel industry.