With Umbrella Midoffice you can record all your client data as the basis for a simple but effective CRM (Customer Relationship Management). Umbrella.net distinguishes between these customer types: private person, family and company. For Business Travel Agencies, the module “Commercial” offers interesting client data options.
The system creates orders for management purposes at the touch of a button. It subsequently uses the data to also create documents such as invoices or travel itineraried, print them or send by email directly to the client. With the module “Multi Purpose Documents” you will gain access to even more document types such as offers or accompaying letters.
Entering payments, issuing receipts and evaluating outstanding amounts. With Umbrella.net your finances are under control. Thanks to our “E-Payment” modules, payments via all current credit cards can be directly processed – this process is even PCI-DSS-conform with Datatrans.
User-friendly standard evaluations show (for example) turnover per employer or per product. Open items or outstanding/due customer payments can be checked as well as customer addresses selected. All evaluations can be exported to Excel. Our module “Purchase” also offers margin control.
As not every travel agency requires the same functions, additional modules are offered to ensure minimal complexity. And so Umbrella.net can adjust to meet your individual requirements. The range of modules is enormous: forreign currency, accounting or even a travel app is available… We will be happy to advise you!
Thanks to its' easy handling you complete more work in less time
Umbrella never stands still. Umbrella.net is continuously developed and adjusted to the current market situation.
Umbrella software operates via a central server in a professional computer centre. Data is backed up daily.
Order handling with Umbrella.net is completely web-based. You can save the costs for technicians.
We offer a service concept which gives new meaning to the term customer service.